I’ve been working with more and more companies that have “seen the light”, so to speak. Specifically, the “quality” light. And even more specifically, that operating a “quality management system” distinct from their routine operations is entirely inconsistent with the point of having a quality management system. In fact, in my experience, being able to [...]
This first entry is what most first entries are supposed to do: welcome you to this blog. Since the publication of this blog coincides with the publication of the book, High Performance Operations: Leverage Compliance to Lower Costs, Raise Profits, and Gain Competitive Advantage, I figured I’d explain how and why I ended up writing [...]
Contact Hillel
Phone | 443.256.3789
Fax | 410.387.7579