The conversation started pleasantly enough with discussion about stable, risk-managed growth, careful operational controls, market analysis, future targets, engaging customers, and so on. And then things got ugly. (Not really, but they may as well have.) The discussion shifted to “operationalizing” these predictable ideas when the assembled executives began describing investments in personnel, infrastructure systems, [...]
A first-time COO of a start-up recently asked me what he can do to prepare for scaling up their company? I asked him to elaborate with some examples of specific challenges and impediments. He was trying to figure out how to prepare for balancing resources and commitments and that he was stumped by a Catch-22: [...]
A well-intentioned software entrepreneur recently asked me why software companies would need a COO. After all, he reasoned, aren’t COOs for companies that have a “production facility” and need to manage “hard goods” and “physical logistics”? In particular he thought that startups and smaller software companies would certainly have no use for a COO. Perhaps [...]
Another fantastic post from guest blogger, Bill Fox. (Originally appearing on Dr. Liz Alexander’s Leading Thought blog.) What I learned about thought leadership and culture from a volcano. Days before I left for the island of Maui this past summer, Dr. Liz Alexander asked if I would consider writing a guest post about thought leadership [...]
The Software Process & Measurement podcast #170 by Thomas Cagley Jr features an interview with *ME*! The web page for it is: http://goo.gl/lUWxc. To get the podcast directly, get it here: http://goo.gl/m8K0G
Contact Hillel
Phone | 443.256.3789
Fax | 410.387.7579