COO to Start-Ups, Small, and Mid-Market High Performance Operations™

Browsing: Operational Excellence

Scotty: Prepare to Scale Up!

A first-time COO of a start-up recently asked me what he can do to prepare for scaling up their company? I asked him to elaborate with some examples of specific challenges and impediments. He was trying to figure out how to prepare for balancing resources and commitments and that he was stumped by a Catch-22: [...]

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Do Software Companies Need a COO?

A well-intentioned software entrepreneur recently asked me why software companies would need a COO. After all, he reasoned, aren’t COOs for companies that have a “production facility” and need to manage “hard goods” and “physical logistics”? In particular he thought that startups and smaller software companies would certainly have no use for a COO. Perhaps [...]

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SPaMCast Featuring *ME* :-)

The Software Process & Measurement podcast #170 by Thomas Cagley Jr features an interview with *ME*! The web page for it is: http://goo.gl/lUWxc. To get the podcast directly, get it here: http://goo.gl/m8K0G

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Quality Isn’t It’s Own System, It Is Your Entire System!

I’ve been working with more and more companies that have “seen the light”, so to speak.  Specifically, the “quality” light.  And even more specifically, that operating a “quality management system” distinct from their routine operations is entirely inconsistent with the point of having a quality management system.  In fact, in my experience, being able to [...]

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