COO to Start-Ups, Small, and Mid-Market High Performance Operations™

Welcome to
High Performance Operations!

Hillel Glazer This site is dedicated to helping operations of any kind in their pursuit of being high performance.

High performance operations share specific attributes.  There are two ways to achieve these attributes:

  1. You can wait for them to evolve naturally (also known as luck), or
  2. You can engineer them to happen on purpose.

I operate under the assumption that your business, your people, your customers and your bottom line can’t wait for the former, and therefore I have assembled specific engineering techniques to facilitate the latter.

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High Performance Operations

High Performance Operations Cover I describe how to achieve high performance operations in my book by the same name.

But, this site is not about selling books, it’s about creating high performance operations.  I believe, because I’ve done it and seen it done by others, that high performance operations only emerge from businesses that not only have all the right pieces in place, but that know what the right pieces are and how to put them together.  Too often, the “right pieces” start and end with the right people.  But that’s only the start.  High performance operations understand and deal with what’s going on inside their business in ways that their competitors don’t.  They deal with external factors such as compliance in ways that their competitors won’t; and they achieve results their competitors can’t.

Here’s what High Performance Operations understand:

Systems Engineering & Flows
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Services & Value
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Culture for Performance Excellence
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High Performance Operations

My colleagues and I help you make this happen.

  • Entinex
    A management consulting firm focused on business' performance. The recognized world expert in bringing lean principles into harmony with heavy regulations and governance. Learn More
  • Agile CMMI® Blog
    The blog that started a revolution. Directly from the world's recognized authority on Agile & CMMI. Learn More
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