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How to Make Effective Improvements Now: Key Strategies for Slaying Silver Bullets

Welcome Guest Blogger: Bill Fox of the Fox High Perspectives blog. The Problem Over the past 20+ years I have witnessed a repeated and troubling pattern that occurs far too frequently. The recurring pattern I’m referring to is when organizations choose to settle for a “silver bullet” solution. With the hope of quickly solving burning [...]

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SPaMCast Featuring *ME* :-)

The Software Process & Measurement podcast #170 by Thomas Cagley Jr features an interview with *ME*! The web page for it is: http://goo.gl/lUWxc. To get the podcast directly, get it here: http://goo.gl/m8K0G

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Quality Isn’t It’s Own System, It Is Your Entire System!

I’ve been working with more and more companies that have “seen the light”, so to speak.  Specifically, the “quality” light.  And even more specifically, that operating a “quality management system” distinct from their routine operations is entirely inconsistent with the point of having a quality management system.  In fact, in my experience, being able to [...]

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Why I wrote High Performance Operations

This first entry is what most first entries are supposed to do: welcome you to this blog.  Since the publication of this blog coincides with the publication of the book, High Performance Operations: Leverage Compliance to Lower Costs, Raise Profits, and Gain Competitive Advantage, I figured I’d explain how and why I ended up writing [...]

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